Privacy policy

Thank you for deciding to visit us. We want your experience on our website to be the best it can be.

Who is responsible for the treatment of your data?

Nomadu Elements S.L., with Tax ID B75536391, has its registered office at Avenida del Atlántico, SN, 38639 San Miguel de Abona, Spain. You can contact us via email at info@gonomadu.com.

Purposes of the processing of personal data

The processing of your personal data is intended to manage and maintain the business relationship, allow your registration on the website, attend to requests for information, send commercial communications of our own or third parties through Nomadu, conduct surveys to better understand our products, and carry out satisfaction surveys.

Source

Data is provided directly by the user or obtained through website navigation.

Legal basis

The processing of your data is based on the execution of the contract with the user, Nomadu’s legal obligations, its legitimate interest in fraud prevention or commercial communications, and the user’s consent for surveys.

Data transfers

Data may be shared when necessary to fulfill the purposes mentioned above or in compliance with a legal obligation. This may include public administrations, service providers, companies, and collaborating entities.

Data Subjects’ Rights

You have the right to access, rectify or delete your data, limit processing, oppose it, request data portability, and not be subject to automated decision-making. You may also withdraw your consent at any time. To exercise these rights, you can email info@gonomadu.com or send a written request to our address in Tenerife.

What information will we collect from you?

We collect personal data when you contact us through our communication channels, such as registration or contact forms. If we have a phone meeting, we may ask for additional details such as interests and lifestyle to offer suitable products. All mandatory fields in forms must be completed, and providing false information or impersonating another person is prohibited. You are responsible for keeping your data updated.

Data obtained indirectly

When browsing our website, cookies and tracking devices may be installed on your device, as explained in our Cookies Policy.

How will we use your personal information?

Nomadu processes your personal data to manage product purchases, handle requests, provide requested services, and facilitate the exercise of your rights. Based on our legitimate interest, we may also send promotions, keep you informed about products and services, conduct satisfaction surveys, and detect potential fraud. If you do not wish your data to be processed for these purposes, you may object at any time by contacting info@gonomadu.com.

With your explicit consent, we may also carry out segmentation and profiling tasks based on your interests and send information about third-party products and services in areas such as entertainment, travel, culture, art, music, gastronomy, environment, sports, or technology. If you wish to revoke your consent, you can do so by emailing info@gonomadu.com.

Data transfers and international transfers

Personal data may be transferred to public administrations, law enforcement agencies, courier companies, payment service providers, and IT service providers. All transfers will be made with the necessary legal safeguards, including Standard Contractual Clauses of the European Commission or other regulatory exceptions.

Exercising your rights

You may exercise your rights of access, rectification, deletion, limitation of processing, opposition, and data portability. You may also revoke your consent at any time by contacting info@gonomadu.com or sending a written request to our address in Tenerife.

Retention periods and Cookies

Your data will be retained as long as necessary to provide services. Once no longer needed, they will be blocked and only accessible if required by law. Data obtained through website navigation will be managed according to our Cookies Policy*.

*Cookies Policy

Nomadu uses cookies to ensure the proper functioning of the website, enhance user experience, and analyze traffic.

What are cookies? 

Cookies are small files stored on your device that remember browsing information and improve your experience.

What types of cookies do we use?

• Essential cookies are necessary for the website to function properly. 
• Analytics and performance cookies help us improve navigation through anonymous statistics. 
• Personalization and advertising cookies allow us to tailor content and display relevant ads.

Managing cookies 

You can accept, block, or delete cookies in your browser settings. Disabling some cookies may affect website functionality. By continuing to browse, you agree to the use of cookies in accordance with this policy.

Security and confidentiality

We have implemented technical and organizational security measures to protect your personal data and prevent unauthorized access.

Minors

Minors under 18 years of age may not use the services available on this website.

Update of the privacy policy ‍

We do our best to keep our privacy policy fully updated. If we make changes, they will be clearly identifiable in a conspicuous manner (for example: we may communicate changes to you by email). 

This privacy policy has been reviewed and published as of January, 01, 2025.